Privacy Policy
This Privacy Policy explains how OCCC Trading PTE. LTD. (“we”, “our”, “us”) collects, uses, and protects information when you use Guara (the “App”). By using Guara, you agree to the collection and use of information in accordance with this Policy.
1) Information We Collect
- Personal Information: email address and date of birth (and name if provided) used to create/account features and personalize astrology readings.
- User Messages/Inputs: the content you submit in chats or questions, used to deliver readings and App functions.
- Analytics Data: device/session information and interactions (e.g., via Firebase/Analytics SDKs) to improve performance and user experience.
- Optional Information: feedback or inquiries you voluntarily provide.
2) How We Use Information
- Provide personalized readings and core App features.
- Communicate with you (support, updates).
- Improve the App’s functionality, content, and safety.
- Comply with legal obligations and prevent misuse.
We do not sell your personal information.
3) Legal Basis (where applicable)
We process data based on: (a) your consent; (b) performance of a contract (providing the service); (c) legitimate interests (improving the App); and (d) legal obligations.
4) Storage & Security
We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure.
5) Retention
We retain information only as long as necessary to provide the service or as required by law. You can request deletion at any time (see Contact).
6) Sharing of Information
- Service Providers: cloud/analytics or processing partners who are bound by confidentiality and data protection obligations.
- Legal/Compliance: where required by law or to protect rights and safety.
7) International Transfers
Your information may be processed in countries outside your residence (including Singapore). We take appropriate safeguards consistent with applicable laws.
8) Children’s Privacy
Guara is intended for users aged 16 and older. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided information, contact us and we will delete it promptly.
9) Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, and to withdraw consent. To exercise rights, contact us (see below).
10) Contact
OCCC Trading PTE. LTD.
8 Eu Tong Sen Street #13-83 The Central, Singapore 059818
Email: guaratechnic@gmail.com
11) Changes to This Policy
We may update this Policy from time to time. Updates take effect upon posting to this page. Continued use of the App after updates means you accept the revised Policy.
For Terms of Service, visit Guara Terms of Service.